Telecom cITy: KMO and ICT to each other on missing
The future of the ICT lies by the KMO. And vice versa. Only both worlds understand each other not yet totally. That on that during the opening of the telecom- and IT-overripe Telecom cITy on the Heizel in Brussels.
The aboutripe open tuesday noon and walks yet until thursday evening. It stand approximately 140 exposanten, a to pieces less than in last year. As Christian Vanhuffel, chairman of organizer TMAB, in are openings speech admitted, carries the event yet the stamp of the difficult period that this sector the voorbije years gone through. Or the present draw of economic recovery yet during 2004 will lead till better figures by the ICT-suppliers, named Vanhuffel “an open question”.
Only as it new earnings in it shoots lie for these suppliers, then that sit by the KMO. De openings ceremony of the purse stood then also completely in their sign. Vanhuffel quoted recent figures of the EITO, from which appeared that businesses with less then hundred co-workers now 28 per cent of the Westerly-European ICT-market represent - only that two third of that small organizations earlier conservative opposite technology stand. The KMO would see ICT yet too much as an expense post, quoted as Vanhuffel the EITO. Guest speaker Marc Halvy-of Keymeulen held then an argument about the crucial role that KMO will play in a future in which knowledge and innovation always considerablyer become. Only, as he wanted to have to play, KMO too much the tendency on safely. And they must learn to form yet to work together with others and networks.
During a debate, three managers of Belgian KMO let hear the other side of the plate. Especially Fabienne Bister, delegated driver of a family business that mustard manufactures, formulated the frustration that by much small organizations lives to respect of the ICT-suppliers. “What me frustrates, is the tendency of the suppliers to say it is not my problem. You ring the helpdesk of Isabel about a problem with electronic payments and that steering wheels you through to your ISP. That refer you then again through to someone else.”
KMO must do to be usual the effort better on the height about ICT, found Bulged Van beer creek, head of the division Business Solutions by Mobistar. And as they that nobody voltijds for in service can take, must they an external partner find that all aspects of ICT in the holes holds and the suppliers till the order can call. On which Fabienne Bister replied that they for years on seek is to such partner, that as source her network as her website and her ERP-system understands, but that such persons want to have been sown.
As source Mobistar as Telenet held source fully that it the errand understood have: KMO want a solution, no zelfbouwpakket by which nobody is responsible for the final result. And that solutions must offer moreover thorough differences of what they at larger businesses. Or they such solutions also indeed in house have, can judge the visitor of Telecom cITy on their positions self.