Mediation by ICT-conflicts
The relations with your IT-supplier is thorough verziekt. You are dissatisfied about the furnished products or services. But the supplier holds fully that he the conditions of its contract till on the letter follows.
Must you process your dissatisfaction in silence” Or at the same time to the right steps” There its alternative manners from the impasse to attain.
Mediation
It is the task of an agent the conflict open to pull by which the interests of the concerned parties on table come. An agent do not takes the rights, obligations and liabilities of the concerned parties as a point of departure, as a judge do will. This means can lead would become tightened that a mediation till someone else solution then when it a judicial procedure.
Mediation is only possible when both parties it voluntarily get in and self till confidentiality oblige. Both parties and the agent can stop during the course of the mediation on each moment the procedure.
The final agreement must be accepted moreover explicit by both parties. The final results of a successful mediation is a written agreement.
Advantages
“The inertia and the inertie of a procedure for the court stand hooks on the implementatiespeed of an ICT-application”, according to Bears Cresens, specialized lawyer in information technology law and ICT-disputes. On the moment, that it a pronunciation in occupation is, mostly single years after the conflict self have shown, can the application sometimes already as 'prehistoricly' be considered.
“The doorlooptijd for the solving of conflicts is considerably shorter and are also considerable layer the expenses that with it go paired. An additional important advantage has not been soured becomes underlines that the relation between the concerned parties by a course to the right”, Luc Golvers, courts expert on the territory of management information technology.
The agent is compensated independently by the result of the mediation. Normal seen pays each of the parties the half. The compensation is in position of the spent time and not in position of the volume of trade as by arbitrage mostly customary is.